We’re revitalizing our Online Shop. Call, email or visit us.

Classic Fireplace

Service & Maintenance

A Fireplace should be maintained on a regular basis following manufacturer guidelines. Gas fireplaces especially should be inspected regularly by a licensed professional. Our technicians are all certified gas fitters. This not only prevents safety issues, but it ensures optimal performance as well.

Our Process


Contact Us


Fill out the Service Request online or call/email


Schedule the service call

Features & Benefits

  • Trust our expert team with years of experience in custom fireplace conversion project.
  • Already working with a designer? No problem. We'll work alongside them towards the best possible outcome.
  • Visit our showrooms to see, feel and experience a wide variety of gas and electric fireplaces.
  • We offer service and maintenance after your project to ensure your fireplace continues to work its best.
  • We ensure that all finishing is completed as per fireplace regulations. Our finishers are carpenters and builders. They know how to work within the unique requirements for combustibles and clearances of fireplaces.

Service Request

Make / model / age of gas fireplace(s) requiring maintenance. (Napoleon, Valor, etc) Leave blank if unsure.
Are you experiencing problems with your fireplace? Add details here.
Is there anything else we can help with?
Need some guidance?

Frequently Asked Questions

How often should I maintain my fireplace?

Check their manufacturers recommendations. We recommend at least once every 2 years.

How long does it take?

Basic clean and service takes approximately 45 minutes to 1 hour

For repairs, time varies depending on condition of fireplace. Don’t worry, we charge a flat-rate.

Do you service all brands (even those you don’t carry)

Yes. We are experienced with a wide range of products, even those we don’t carry.

How long should my fireplace last (at what point should I replace it?)

A properly maintained fireplace should last approximately 20-25 years.

There are, however, other reasons to upgrade beyond age such as efficiency, aesthetics, function, etc.

Why Classic Fireplace
With over 35+ years experience, we are the experts when it comes to everything fireplace and BBQ. Explore our showroom, speak with our expert staff, or get an instant quote online. We make it easy to buy a fireplace or BBQ.